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  • Choose Well
    Your guide to choosing the right NHS service if you become ill or injured.

Why Choose Well?

Choosing well means:

  • Spending less time waiting for treatment
  • Getting the best treatment for your symptoms
  • Freeing up the emergency department (A&E) to treat those with the most serious illnesses or injuries

Over a quarter of people who visit the emergency department could be treated by another NHS service. Make sure you use the right service for your symptoms.

Self Care

Minor cuts? Grazes? Colds? Hangover?
  • Many common illnesses and injuries can be treated at home.
  • Talk to your pharmacist about remedies
  • Get plenty of rest and drink plenty of fluids
  • Keep a well stocked medicine cabinet

Stock the medicine cabinet with:

  • Pain killers
  • Anti-diarrhoeal medicine
  • Rehydration mixture
  • Indigestion remedy
  • Cold and flu remedies
  • First aid kit with bandages, plasters, antiseptic wipes and cream, eyewash, medical tape, sterile dressing, thermometer.

Call NHS 111

Unwell? Unsure? Need advice?
  • If you don’t know who to call for medical help
  • If you don’t have a GP to call
  • If you need medical advice or reassurance about what to do next

  • A trained adviser will ask you questions and give you medical advice or direct you to someone who can help – if necessary they can send an ambulance
  • Calls to NHS 111 are free – although mobile users will require a minimum of 1p credit.
  • In a serious or life threatening situation call 999


Headache? Upset stomach? Coughs and colds?
  • They can advise on the best medicines for many common illnesses
  • You don’t need an appointment
  • Get the help you need as quickly as possible


Find your pharmacy

GP Routine Care

Chronic backache? Persistent pain? Earache? Painful cough?
  • For illnesses and injuries which aren’t life-threatening
  • GP’s provide medical advice, examinations and prescriptions
  • If absolutely necessary, the GP can make home visits
  • GP’s and practice nurses can speak to patients over the phone.

Opening Hours

  • GP’s are open 8:00am – 6:30pm weekdays (click here to view our opening times)
  • Out-of-hours GP: call NHS 111
  • Out-of-hours dental pain or toothache: call NHS 111

Minor Injury Unit (MIU)

Sprains? Strains? Minor Injuries?
  • Your nearest MIU can treat minor illness and injury

For urgent treatment

  • For your nearest MIU and opening hours visit www.nhs.uk or call NHS 111
  • Get advice about your treatment or advice on out of hours care by calling NHS 111

Emergency Departments (A&E)

Heavy bleeding? Broken bones? Chest pain? Suspected stroke? Burns?
  • The Emergency Department (ED) is for life threatening illnesses and injuries only
  • Dialling 999 or going to the ED, if you don’t need to, could delay treatment for someone more seriously ill than you are