In accordance with national guidelines concerning Coronavirus (COVID-19), the surgery has taken proactive measures to move to a ‘triage first model of care’ to protect patients and staff from possible infection.
The surgery has now suspended the SystmOnline Booking function which allows patients to book face to face consultations. This is because all patients must be triaged first, to assess their risk of Coronavirus before coming into the surgery.
For the foreseeable future, we will not be offering pre-bookable appointments - patients will be asked to call again and will be triaged when they are due to be seen.
Patients MUST be prepared to provide an appointment reason for any appointment.
Reception staff are in the process of contacting any patients who are already booked in with a GP and advising patients NOT to come in to surgery for their appointment – stay at home and await a telephone call from the clinician.
THANK YOU FOR YOUR UNDERSTANDING – YOUR SAFETY IS OUR PRIORITY!