GP Services – Public Questions & Answers
Please click the following link to view FAQs regarding GP Services/Appointments in Bassetlaw.
Bassetlaw GP Services November 2021
Bassetlaw Practices continue to offer a high quality service for Bassetlaw residents
Bassetlaw CCG have applauded General Practice in Bassetlaw following a national independent Patient Survey that has shown satisfaction with local primary care services continues to improve across a range of areas. In particular, patient satisfaction with local reception staff is one of the highest in the country. In addition, Bassetlaw GPs also recently won two National Awards in the category for safety and quality of consultations.
During the pandemic work to meet local primary care needs has continued whilst Bassetlaw practices have also continued to offer local COVID vaccination services. By reducing the need for significant travel and engaging with local people directly, Bassetlaw’s network of primary care practices (called Primary Care Networks) have achieved very high levels of vaccination rates. Anyone eligible and wishing to have a COVID jab can still access these local services. A Bassetlaw CCG representative stated, “Both COVID and Flu vaccinations will continue to be offered as we move into winter and will be important to help individuals as well as our local community to remain safe and well. Ask your local practice for more information or contact our dedicated email ‘helpline’ on covid vaccinations: bassetlawccg.COVIDVaccinationInformation@nhs.net
While demand for local health and care services continues to rise across Bassetlaw, placing considerable strain on hard working staff, recent figures have shown that local practices offer substantially more appointments than the national average. Bassetlaw practices are seeing the equivalent of over half the population of the District every month.
In addition, the number of appointments provided the same day the patient contacted the surgery is also consistently high. In September this was 240 per 1,000 population compared with a national average of 202. The number of face-to-face appointments is also rising, increasing by 29% in September compared to August.
Idris Griffiths, the CCG’s Chief Officer, stated “We recognise that some patients have struggled to access services in the way they did before the COVID pandemic. We are working hard across all our partner organisations to improve access to services that will help us sustain being one of the highest performing areas in the country. We believe we can do this more quickly with the support of our local community and local people. We would encourage everyone to remain kind and considerate to our local health and care professionals who continue to work hard to maintain services.
“Bassetlaw CCG applauds and wishes to express our thanks to General Practice staff for their ongoing dedication to support the needs of local people under such challenging times. We continue to be thankful for the commitment and hard work that goes into delivering high quality services for our Bassetlaw community.”
Further information about what alternative services are available locally to meet patient needs and the response to local queries on this topic can also be found via the Bassetlaw CCG website www.bassetlawccg.nhs.uk.