Patient Participation Group (PPG)

Riverside’s Patient Participation Group is working with the practice to help us improve the quality of healthcare and response to patient needs.

Key Objectives

The purpose of the Riverside Patient Participation Group is to ensure that patients are involved in decisions about the range and quality of services provided and, over time, commissioned by our practice.

We see patient participation as an ongoing programme and will report as and when changes occur rather than on an annual basis.

We are not just asking you what you think, but we aim to act on what you are telling us to make the practice a better place. We want our patients being involved in decisions that lead to changes to the services the practice provides or commissions, either directly or in its capacity as gatekeeper to other services.

We promote the proactive engagement of our Patients through our Patient Participation Groups and to seek views from practice patients through the use of a local practice survey.

Your experiences matter and you can bring different ideas to the surgery to help us treat patients better or to improve what we do in some way.

You will also gain a better understanding of the NHS, and gather feedback from other patients.

Patient Group meetings take place on a quarterly basis and allow patient representatives to help in the development of the service that our surgery provides.

If you have any problems with our service or believe it is running well then please contact us at any time.

How to Join

We welcome everyone to join our Patient Participation Meetings. You will have the opportunity to contribute to improving health services by discussing ideas and providing feedback.

Please email: to register your interest.

Next Meeting

Date: Wednesday 6th December 2023
Time: 2:00PM to 4:00PM
Venue: Riverside Health Centre
Address: Riverside Walk, Retford, DN22 6FB

Meeting Minutes

If you wish to see previous PPG Meeting Minutes pre COVID, please contact the surgery.

Alert: Online Consultation

Riverside have introduced a brand-new online system called ‘Anima’ to improve access to care. To register or submit an online request Please Click Here