The purpose of the Riverside Patient Participation Group is to ensure that patients are involved in decisions about the range and quality of services provided and, over time, commissioned by our practice.
We see patient participation as an ongoing programme and will report as and when changes occur rather than on an annual basis.
We are not just asking you what you think, but we aim to act on what you are telling us to make the practice a better place. We want our patients being involved in decisions that lead to changes to the services the practice provides or commissions, either directly or in its capacity as gatekeeper to other services.
We promote the proactive engagement of our Patients through our Patient Participation Groups and to seek views from practice patients through the use of a local practice survey.
Your experiences matter and you can bring different ideas to the surgery to help us treat patients better or to improve what we do in some way.
You will also gain a better understanding of the NHS, and gather feedback from other patients.
Patient Group meetings take place on a quarterly basis and allow patient representatives to help in the development of the service that our surgery provides.
If you have any problems with our service or believe it is running well then please contact us at any time.