Tel: 01777 713 330
Tel: 01302 972 460
Tel: 01427 890 206
Tel: 01427 890 206
“My mother visited the surgery today. Everyone went above and beyond the call of duty. The receptionist, Julia, not only booked the appointment for my mum. She also demonstrated her outstanding duty of care by asking if she wanted some pain killers for her pain.
Despite the complaints from the general public everyone at Riverside is friendly, attentive and professional.
The entire team only continues to improve over time. Thank you ever so much everything and please keep up with your excellent work.”
“A caring practice where everyone goes the extra mile! Thank you so much to you all for working through these difficult times. Your patience and kindness has not gone unnoticed. Even at the end of a long day you never fail us with your expertise and advice. Exceptional, caring health providers and friends.”
“I should just like to say so many thanks to Dr Kelly for recently speaking to me whilst I am in lockdown in France and agreeing to have a prescription sent to the pharmacy in Misterton. Dr Ahmed has also been very supportive too.”
I am so pleased that this has been agreed as I was very worried about not being able to get my tablets here in France.
Many thanks to everyone for their support.”
“In recent weeks, I have had many troubles mentally and physically. You all have been so supportive and there for me. So I wish to thank you all personally for your kindness and support. In all my years, I must have been under at least 30 different surgeries. Out of them all, you are at the top of the list. Thank you again.
PS. Also thank you to the cleaners for keeping the surgery so spotlessly clean. “
“I just wanted to say thankyou to the staff, nurses and particularly Dr Ho at Riverside. The surgery has faced many challenges in recent years, but the team there today is due an awful lot of credit, and you can see the improvements with every visit. I have had exceptional help with life changing decisions and medical diagnosis and care, things done behind the scenes and after hours, purely out of care for the patient. I cant thank them enough. Professional diligent and caring, a great surgery. Thankyou for everything you have done for me and my family.”
On the 20th June 2016 we were inspected by CQC and given an overall rating of GOOD. This is a great result for staff and patients. We are extremely proud of the service we deliver and continue to put patient’s at the heart of all we do.
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